1&1 Status Page

This is where you can find out whether any technical issues currently exist that could impact or cause the failure of your 1&1 Web Hosting products.
If you are experiencing problems accessing your 1&1 Web Hosting products, even though no technical issues are listed here, please contact us. For contact options, please see here.


Maintenance work Fault report

No maintenance work is planned currently.

Issues with the Phone system
Start:
25/11/2014 2:25 PM
Probable end:
Unknown
Last update:
25/11/2014 2:27 PM
Event:
Fault report
Affected products:
General
Description:

We are experiencing intermittent issues with the phone system. Our team is aware of the issue and are working to resolve this. Please contact us via email for a response to your issue during our outage:

 

Technical Support: support@1and1.co.uk

Server Support: server247@1and1.co.uk

1&1 MyWebsite Support: mywebsite@1and1.co.uk

Billing Support: billing@1and1.co.uk

 

 
WORDPRESS security update
Start:
24/11/2014 4:49 PM
Probable end:
Unknown
Last update:
24/11/2014 4:51 PM
Event:
Security notice
Affected products:
Website
Description:

Several vulnerabilities exist in Wordpress versions prior to 4.0.1 that could result in an attacker gaining access to your Wordpress Admin Panel. Solution If you have installed Wordpress in Safe Mode using the 1&1 App Centre, no action is necessary on your part. The update is being performed by 1&1.

If you have installed Wordpress manually, or in Free Mode using the 1&1 App Centre, please check your current installation and update to the latest version if not already up-to-date. You can find instructions on how to update Wordpress to the latest version, please reference the Wordpress page below:

http://codex.wordpress.org/Updating_WordPress

Drupal Security Vulnerability
Start:
21/11/2014 5:10 PM
Probable end:
Unknown
Last update:
21/11/2014 5:11 PM
Event:
Security notice
Affected products:
Website
Description:

A new security vulnerability has been identified affecting Drupal versions prior to 6.34 and 7.34. If you are currently running a Drupal installation that is not 6.34 or higher, or 7.34 or higher, your installation is vulnerable to attacks that may be used to gain access to a user’s session or leverage a password hashing API to completely exhaust the CPU and memory resources of your site, causing it to load slowly or not at all. This security vulnerability has been named SA-CORE-2014-006.

 

More information regarding the vulnerability is available from Drupal's website: https://www.drupal.org/SA-CORE-2014-006

 

 

Solution

If you have installed Drupal in Safe Mode using the 1&1 App Centre, no action is necessary on your part. The security patch is currently being applied by 1&1.

 

If you have installed Drupal manually, or in Free Mode using the 1&1 App Centre, please check your current installation and update to the latest version – 6.34 or 7.34 . To find instructions on how to update Drupal to the latest version, please reference the Drupal page provided below: http://http://www.drupal.org/upgrade